Security | Banking Security Tips

Always check your statements and report any unauthorised transactions to the Unicom Hotline on 1300 864 266
Notify the Credit Union when you change your address
Sign new credit/debit cards immediately upon receipt
Destroy old cards once they have expired
Memorise you PIN (Personal Identification Number), do not keep this with your card
Report lost/stolen cards, chequebooks, member ID Cards immediately
Do not disclose your PIN/Password or confidential details to any person. Credit Union staff will not call you to ask for these details
Do not disclose your personal or account information over the phone unless you initiated the call.

Keep your credit or debit card in sight during a transaction
EFTPOS receipts should be kept secure. Destroy them if not needed
PINs should be kept secure
Always memorise your PIN and never keep it with your card
Don't tell anyone your PIN, not even Illawarra Credit Union staff
When using your credit card to make purchases via the Internet, only deal with well known/reputable companies.

Ensure a padlock symbol appears in the right hand bottom corner of the web site . This indicates a secure environment.

Ensure that no one can observe you entering your PIN when using an ATM
Be discreet when withdrawing cash at an ATM
If you believe an ATM has been tampered with, do not use it and advise Unicom Credit Union on 1300 864 266.

Keep your chequebook in a safe and secure place
Never pre-sign cheques
When posting cheques in the mail, cross the cheque Not Negotiable and where possible, send it in a plain envelope, not a window faced envelope
Do not use pencil to write your cheques. Use a pen or felt tip pen
Corporate cheques should not be considered as good as cash